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Return & Exchange Policy

At Vyom Fashion, customer satisfaction is our priority. We are committed to providing a smooth and reliable shopping experience with premium ethnic and contemporary fashion. Please read our policy carefully before placing your order.

Payment & Order Policy

  • Cash on Delivery (COD) is available across eligible locations.
  • Secure prepaid payment options are also accepted.
  • Promotional offers and discounts are applicable only as per the respective campaign terms and conditions.

Exchange & Replacement Policy

1. Size Exchange

If the size you ordered does not fit properly, you can request an exchange for a different size of the same product, subject to stock availability.

2. Product Replacement

In case the requested size is unavailable, you may choose:

  • Another product of equal value, or
  • A higher-value product by paying the difference amount.

Please note: Refunds and credit notes are not available under any circumstances.

3. Exchange Conditions

To be eligible for an exchange:

  • The product must be unused, unwashed, and in its original condition.
  • All original tags, labels, and packaging must be intact.
  • Exchange requests must be raised within 7 days of delivery.

Shipping & Delivery

  • Orders are processed and dispatched within 7 working days after order confirmation.
  • Delivery timelines may vary depending on your location and courier partner.
  • Tracking details will be shared once the order is shipped.

Customer Support

Our support team is available 24 hours to assist you.

For any queries, exchange requests, or assistance, please contact us:

📧 Email: sales@vyomfashion.in
📞 Phone: +91 9220230231

Please allow 1–2 working days for our team to respond.

Important Information

  • Exchanges will not be accepted for products that are used, damaged, altered, or returned without original tags and packaging.
  • Vyom Fashion reserves the right to approve or reject exchange requests that do not meet our policy guidelines.